Reference

Privacy Policy for your dam88 account

Your privacy controls sit beside account access, cookie choices, and DANA, OVO, GoPay and QRIS records so you can see how your data is handled before you open…

DANA data scopeOVO receipt handlingGoPay wallet recordsQRIS payment checksCookie controls
dam88 Privacy Policy for your dam88 account
CONTACT PATHS

Three ways to reach privacy support

Privacy questions need a clear path, not a long wait. We keep support channels open daily from 09:00 to 23:00 WIB, and we ask you to…

Live chat Use live chat from the account menu between 09:00 and 23:00 WIB for privacy…
Privacy email Send requests to [email protected] from your account email.
Account help form Open Account > Help > Privacy Request after login if you want a copy…
SECURITY CARE

Six controls we use for privacy

We handle privacy through account steps you can check yourself. Your profile, wallet history, cookie settings, and active sessions are separated so a single request can be handled without exposing more data…

Account data collected

At account opening, we collect details needed for login access, wallet matching, and support contact. We do not ask for extra personal data inside game rooms such as Super Sic Bo or Crash Games.

Payment record handling

DANA, OVO, GoPay and QRIS records are stored as transaction references, timestamps, and status checks. These records help us match deposits and withdrawals without displaying your full wallet credentials to support staff.

Cookie choices on devices

Open Account > Privacy > Cookie Settings to adjust cookie use on your phone browser. Essential cookies keep login sessions running, while preference cookies remember language and display choices for your next visit.

Login and session security

Account > Security > Active Sessions shows recent device access. If you see a device you do not recognise, close that session and contact support so we can check related privacy and access logs.

Retention and deletion

We keep account and transaction records only for operational, legal, fraud prevention, and support needs. When retention is no longer needed, we remove or anonymise data according to the request path available in your account.

Corrections and changes

If your phone number, email, or profile details are wrong, ask support to correct them after verification. We may request a recent QRIS or wallet reference to confirm account ownership.

Privacy Policy questions from Indonesia

We wrote these answers for practical account decisions: what we collect, where payment records fit, how cookies behave, and how you can reach us. If your case involves a locked account, a changed phone number, or a wallet mismatch, contact us from the account channel so the privacy request stays linked to you.

We collect account details needed for login access, contact, wallet matching, and security checks. This may include your username, email or phone number, device data, session records, and transaction references from DANA, OVO, GoPay or QRIS.

No. We use your data to operate your account, process wallet activity, answer support requests, protect access, and meet legal duties. We share data only with service partners when needed for those purposes.

We store transaction references, amount, time, status, and payment rail name for DANA, OVO, GoPay and QRIS. We use those records to match deposits, verify withdrawals, answer disputes, and protect wallet activity.

Cookies keep your session active, remember language choices, and help detect unusual access. You can open Account > Privacy > Cookie Settings to change non-essential cookies, though some cookies are needed for login and account security.

Yes. Contact live chat, [email protected], or Account > Help > Privacy Request. We will verify your identity before changing email, phone, profile details, or wallet-linked records, so the request is handled safely.

We keep account, support, and payment records for operational, legal, fraud prevention, and dispute needs. When those reasons no longer apply, we delete or anonymise records where the law allows and where access rules permit.

Access and eligibility depend on local law and are available only where local law permits. If access changes, we may keep limited records needed for account closure, wallet checks, privacy requests, and legal compliance.